KentangBet Terms & Conditions – Platform Usage Policy for Malaysian Users

By accessing, registering for, or using any services provided by KentangBet through our website or mobile platform, you automatically agree to be bound by all Terms & Conditions set out in this document. This acceptance takes effect from the moment you create an account or engage in any interaction with the KentangBet platform.

KentangBet reserves the right to amend, update, or replace any part of these terms at any time without prior notice. However, we will endeavour to notify registered users of any significant changes via email or in-platform notifications. It is your responsibility to review this page periodically to ensure you remain in compliance with the latest version of these terms.

These terms are written in Bahasa Melayu and apply in full to all users accessing KentangBet from Malaysia or using Ringgit Malaysia (MYR) as their payment currency. In the event of any conflict between a translated version and the Bahasa Melayu version, the Bahasa Melayu version shall prevail.

To use KentangBet's services, you are required to register a valid account. During registration, you must provide information that is truthful, accurate, and up to date. KentangBet reserves the right to verify your identity at any time and to request supporting documents if necessary.

The eligibility requirements to register and use KentangBet are as follows:

• You must be at least 18 years at the time of registration. KentangBet does not permit any underage individual to register for or use this platform under any circumstances.
• You must register only one account only on your behalf. Creating multiple accounts under the same individual is strictly prohibited and may result in the suspension of all associated accounts and freezing of balances.
• You are solely responsible for keeping your account password confidential. KentangBet will not be held liable for any losses resulting from account misuse caused by a user's failure to safeguard their login credentials.
• The information provided during registration must match a valid government-issued ID — your full name, Malaysian phone number, and email address must be accurate and belong to you.
• Your KentangBet account is for personal use only. You may not use your account on behalf of another person, nor allow anyone else to use it.

All transactions on KentangBet are conducted exclusively in Malaysian Ringgit (MYR). KentangBet only accepts local Malaysian payment methods; no foreign payment methods are accepted. Supported methods include: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via local banks such as Maybank2u, CIMB Clicks, Hong Leong Connect, Public Bank, and RHB Now.

Deposit and withdrawal conditions applicable to all KentangBet accounts:

• Minimum deposit: RM10 per transaction. No default maximum daily deposit limit is set, but users may define their own limits through their account settings.
• Minimum withdrawal: RM30 per request. Withdrawals are processed within 15 minutes to 3 hours, depending on the selected method.
• Before your first withdrawal request is approved, KentangBet may require identity verification (KYC), including a copy of a valid government-issued identification document.
• Withdrawals may only be made to the same account or e-wallet used for the deposit. This is a security measure to prevent fraud.
• KentangBet does not charge any processing fees for deposits or withdrawals. However, your payment service provider may apply their own charges.
• If a wagering requirement must be met before a withdrawal can be made, this will be clearly stated in the terms of the respective promotion.

KentangBet offers a range of bonuses and promotions to both new and existing members from time to time. All bonus offers are subject to specific terms and conditions stated alongside each promotion. The following are the general guidelines that apply to all KentangBet bonuses:

• The welcome bonus can only be claimed once only for each new user. Any account found attempting to claim this bonus more than once through fraudulent means will be suspended.
• All bonuses are subject to the specified wagering requirements. This means you must wager the bonus amount a set number of times before any winnings derived from that bonus can be withdrawn.
• Bonuses cannot be directly withdrawn as cash. Only winnings generated from bonus funds that have met the wagering requirements are eligible for withdrawal.
• KentangBet reserves the right to cancel any bonus or promotion if there is evidence of abuse, fraud, or any attempt to exploit the bonus system.
• The KentangBet VIP Rewards Programme operates on a points system accumulated through betting activity. VIP points cannot be converted directly to cash but can be redeemed for various benefits such as cashback, exclusive bonuses, and withdrawal privileges.

Full details for each promotion, including the minimum qualifying deposit and bonus validity period, will be stated on the respective promotion page. KentangBet reserves the right to end or modify any promotion without prior notice.

KentangBet's Sports Betting section covers a wide range of sports and leagues from around the world, with a focus on sports popular in Malaysia such as football from the Malaysia Super League and EPL, BWF badminton, IPL cricket, MLBB and CS2 e-sports, as well as tennis and basketball. The general Sports Betting rules at KentangBet are as follows:

• All confirmed bets are final. KentangBet is not responsible for any errors made by users when placing bets, such as selecting the wrong match or market.
• In the event of a match cancellation or indefinite postponement, bets will generally be refunded to the user in accordance with the rules applicable to that bet type.
• The odds displayed at the time a bet is confirmed are the odds that apply, even if the odds change subsequently. For live betting, the odds at the time of confirmation are the ones used.
• KentangBet reserves the right to void any bet if there is evidence that the odds were set incorrectly due to a technical error or inaccurate information.
• A parlay (accumulator) containing a voided leg will be recalculated based on the remaining valid legs. If only one leg remains, the bet will be treated as a single bet on that leg.
• Any attempt to exploit odds delays or odds discrepancies between markets is considered a breach of these terms and may result in the cancellation of winnings.

KentangBet's Live Casino features real dealers across a variety of games including Baccarat, Blackjack, and Roulette, all streamed live in high-definition video. The KentangBet poker platform offers multiple formats including Texas Hold'em, Omaha, Sit & Go, and Multi-Table Tournaments. The following general rules apply:

• All casino and poker games on KentangBet use an RNG (Random Number Generator) system that has been independently audited to ensure genuine fairness and randomness.
• Winnings in Live Casino games are determined by the results announced by the dealer during the live stream. The dealer's decision is final.
• In the event of an internet disconnection during a live casino game, KentangBet will refer to server records to determine the status of the round in question. If the round cannot be determined, the bet for that round will be returned to the user.
• The use of automation software, bots, or any unauthorised method to play games is strictly prohibited and may result in account closure without a refund.
• In poker, all decisions on completed hands are final. No appeals will be considered for results that have already been processed by the system.

KentangBet expects all users to act honestly and responsibly. The following activities are strictly prohibited and may result in account suspension or closure without a refund:

• Identity fraud: Registering using another person's information or submitting false documents during the verification process.
• Money laundering: Using the KentangBet platform for money laundering or any other unlawful financial activity.
• Bonus abuse: Creating multiple accounts to claim bonuses repeatedly, or colluding with other users to exploit the bonus system.
• Use of bots or unauthorised software: Using any automated software, bots, scripts, or other technical means that provide an unfair advantage in gameplay.
• Harmful conduct: Threatening, harassing, or behaving rudely toward support staff or other users.
• Age limit violation: Registering on behalf of, or assisting, an underage individual to access the KentangBet platform.

KentangBet reserves the right to suspend or close any user account in the event of a breach of these Terms & Conditions or if suspicious activity is detected. Where an account is closed due to a breach, KentangBet reserves the right to withhold the account balance pending the outcome of an investigation.

Users may also close their own account at any time by contacting the KentangBet support team. Before the closure is processed:

• All active bets must be settled or cancelled first.
• Any unmet bonus requirements will be forfeited and the bonus amount will be deducted from the balance prior to final withdrawal.
• Any valid balance (excluding bonus funds) will be returned to the user via the same payment method used for the last deposit.

Users who close their account for responsible gaming reasons may apply for self-exclusion, which means they will be unable to reopen their account for the specified period. KentangBet strongly encourages this option for users who feel they need a break from betting activities.

KentangBet provides its betting and gaming services on an "as-is" basis. While we strive to keep the platform running without interruption, we cannot guarantee that it will always be free from technical errors, disruptions, or downtime. The following limitations of liability apply:

• KentangBet is not liable for any losses resulting from technical disruptions beyond our control, including those caused by the user's internet service provider or third-party infrastructure.
• KentangBet is not liable for any financial losses incurred by users as a result of their own betting decisions. All betting decisions are made independently by the user.
• In the event of a technical error affecting odds or game outcomes, KentangBet reserves the right to void the affected bets and refund the stakes to users.
• Any statistical data, analysis, or recommendations available on the platform are provided for informational purposes only and do not constitute betting advice. KentangBet is not responsible for any betting decisions made based on such information.

KentangBet takes the protection of users' personal data seriously. All information collected during registration and platform use is processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The following are our core principles in data handling:

• Your personal data — including identity information, phone number, email address, and transaction records — is stored securely using 256-bit SSL encryption.
• KentangBet will not sell, transfer, or disclose your personal data to third parties for marketing purposes without your explicit consent.
• Data may be shared with recognised payment service providers (such as Malaysian banks and eWallet operators) solely for the purpose of processing your transactions.
• You have the right to request access to your personal data, request the correction of any inaccurate information, or request its deletion, subject to applicable legal requirements.

For more information on how we handle your personal data, please refer to KentangBet Privacy Policy which forms part of these terms.

KentangBet is committed to ensuring the platform is used responsibly. Betting and online gaming should be a form of entertainment — not a source of financial hardship or disruption to your daily life. We provide a range of self-control tools accessible through your account settings:

• Daily deposit limit: Set a maximum amount you can deposit per day to keep your spending in check.
• Play time limit: Limit your daily gaming session duration to avoid excessive play.
• Gaming break: Take a temporary break from the platform for 24 hours, 7 days, or 30 days, based on your needs.
• Self-exclusion: Exclude yourself from the platform for 6 months, 1 year, or permanently. During this period, your account will be inaccessible.
• Self-assessment: Use our self-assessment tool to evaluate whether your betting habits are still within a healthy range.

For a complete guide on responsible gaming, available support resources, and protective measures at KentangBet, please visit the Responsible Gaming us.

KentangBet reserves the right to amend these Terms & Conditions at any time. Amendments take effect immediately upon posting on this website. For material changes, we will endeavour to notify registered users via email or in-platform notification at least 7 days before the changes take effect.

These Terms & Conditions are governed by the laws of Malaysia. For any dispute arising from or relating to these terms, the use of the KentangBet platform, or any transaction on the platform, both parties agree to first attempt resolution through good-faith discussion. If a resolution cannot be reached, the dispute will be referred to an appropriate alternative dispute resolution method or the relevant courts in Malaysia.

Should any provision of these Terms & Conditions be found invalid, unenforceable, or contrary to the law, that provision shall be deemed void only to the extent of its invalidity, while all remaining provisions shall continue in full force and effect.